In every way possible, Wellspring Cancer Support strives to maximize its impact to support people and families living with cancer across Canada. Our programs and services are supported from, created by and informed by those living a cancer experience.
Several processes are undertaken in support of program quality.
The BMO Centre of Innovation is Wellspring’s way of realizing its commitment to those who seek support. Programs are created based on current research, with defined goals, expert leadership and high quality outcomes.
The BMO Centre of Innovation is proudly supported by BMO Financial Group.
The engine of the BMO Centre of Innovation is a rigorous process of development and testing that seeks input from experts in their fields, new knowledge from the psychosocial literature and, most importantly, patients and their family members who participate in programs at Wellspring.
All new programs are subject to a full and rigorous development and ongoing development process.
Some of the specially developed programs that have come from the BMO Centre of Innovation include:
Wellspring’s program model includes quality assurance features such as:
Quality assurance includes continued evaluation and learnings across the Wellspring network.
Formal program evaluations are an important part of quality assurance at Wellspring. Wellspring conducts program evaluations throughout the course of the year.
These are triggered by a schedule, or if adaptations to a program have happened or a new Program Leader is engaged.
Wellspring’s Program Managers monitor program evaluations on an ongoing basis and share aggregate results with Program Leaders.
In addition, Wellspring regularly monitors program data (such as number of individuals served, average attendance, waitlists, etc.), has regular check-ins with Program Leaders and receives informal feedback from participants.
All Wellspring organizations participate in an annual Mission Survey. This survey is sent to all active members that took a Wellspring program in the past year, and looks at participants’ experience with Wellspring as a whole. It includes questions ranging from demographics to service quality to broader quality of life measures.
Results from our most recent Mission Survey can be found under Our Impact.
For more about our learnings, visit the Financials & Reports section for the latest reports.
Wellspring Cancer Support Foundation
105 Wellness Way, Toronto, ON M4N 0B1 | 416-480-4440 | Charitable #: 89272 8940 RR0001
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