Privacy Policy

Privacy Policy

Wellspring respects and protects the privacy of its members, volunteers, program leaders, donors, staff and committee members. As part of our commitment to you, we want to clarify why we may ask for your personal information (e.g. name, address, phone number, email, history of illness and/or treatment).

We collect personal information in order to welcome you, provide access to the newsletter and other mailings, and to facilitate ongoing communication and service. The information is gathered in order to provide tailored programs, keep program statistics, to contact you about cancelled programs, waiting lists, new programs, and opportunities to support Wellspring.

All personal information is subject to security measures that include password-protected access to electronic data.  Wellspring follows industry standards on information security management to protect sensitive user information.  Furthermore, all statistics used in creating reports are aggregated and anonymous.

We do not divulge information to other organizations or people who might wish access to our membership or donor information for the purposes of self or product promotion, or other commercial purposes, under any circumstances. On occasion there are requests to undertake research projects with Wellspring members, but these must be properly vetted and have ethics approval before we will post information about participation in such projects; we will not give out the names or contact information of people whose data we have collected without their express consent being obtained in advance.

We will honour any request you may have to access or review the personal information that you have given to Wellspring. If you have any questions or concerns about our privacy practices or you do not wish us to use your personal information in the ways outlined above, please do not hesitate to contact us at


Wellspring confirms that our practices are consistent with the Canadian Code of Practice Consumer Protection in Electronic Commerce.

AFP Code of Ethics | AFP Donor Bill of Rights

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